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Our terms and conditions

General terms and conditions

Scope:

These contractual conditions apply to all legal transactions of the customer via our homepage or with the help of all other means of communication. Contradictory terms and conditions of the customer shall not apply unless they have been expressly accepted by us in writing. The express written terms and conditions of our offer accepted by the customer shall prevail.

Conclusion of contract:

By booking by telephone, in writing or electronically, you make a binding offer to conclude a temporary rental agreement with us. The acceptance of your offer is done by sending a booking confirmation.

Check in and check out

  • Check-in can be done from 4pm, if you wish to check in earlier please ask us if this is possible.
  • The key is handed over on the spot. The keys must be returned on the day of departure after leaving the house.
  • The house must be left in broom-clean condition on the day of departure by 10.00 at the latest. In case of missing/deficient final cleaning by the tenant, we are entitled to charge for the subsequent cleaning.

Booking, payment, cancellation

  • Prices in € (Euro) per object/week.
  • Children 0-3 years can be accommodated free of charge.
  • When booking, the deposit is 20% of the total price, this will be charged immediately to your credit card when booking through our online portal.
  • The remaining amount will be collected automatically 14 days before departure. The renter has to ensure the necessary coverage of the credit card.
  • A minimum stay of 5 days during the low season and 7 days during the high season is a condition for booking.
  • Rebooking regarding travel dates and travel extensions are generally possible with timely information and after consultation, taking into account the current occupancy schedule.
  • We charge a security deposit of 100€, this will be debited when collecting the remaining amount and will be charged back to the credit card used by the tenant after it has been determined that no damage has occurred.
  • Please report any damage caused by you so that we can clarify any costs on site.
  • Included in the rental price: Accommodation, electricity, gas, water at normal consumption conditions.
  • A refund of the already paid rent in case of early departure is not possible.
  • Please note that you will need a valid passport/ID card of all persons arriving so that we can register you with the municipality. The municipality charges a tourist tax of about 1€ per day per person, this amount is shown separately when booking.

In the event of non-commencement of the trip, the following cancellation fees will apply:

  • up to 14 days before the start of the rental 20% of the confirmed price.
  • up to 7 days before the start of the rental 50% of the confirmed price.
  • in case of non-arrival without cancellation 100% of the confirmed price.

We recommend that you take out travel cancellation insurance.

Info & House Rules:

  • Bed linen is freshly made upon your arrival, we attach great importance to the cleanliness of your rooms upon arrival.
  • Sponges, rags, bath, hand and kitchen towels are provided by us.
  • Bath towels, sun mats and the like must be brought by yourself. The bath towels and hand towels we provide are not for the beach.
  • We provide 2 rolls of toilet paper per bathroom, beyond that the tenant has to take care himself.
  • Smoking in the rooms is prohibited, smoking is allowed only on the terraces or in the front garden.
  • Parties or other noisy activities are not allowed.
  • From 10:00 p.m. to 8:00 a.m. we ask for special consideration towards other guests.
  • The indicated number of persons for the respective accommodations are the number of max. approved persons (except infants 0-3 years).
  • Pets (especially dogs) are not allowed in the accommodation.
  • WiFi may only be used for streaming and visiting normal websites. Not allowed are downloads of illegal content and other massive bandwidth consuming services. By logging into our network, you are deemed to have accepted these Terms of Use.
  • The key is handed over on the spot. The keys must be returned on the day of departure after leaving the house.
  • Please do not move furniture, if you want other bed constellations please tell us in advance.
  • Check-in can be done from 4 pm, if you wish to check in earlier, please ask us if this is possible.
  • The house must be left in broom-clean condition on the day of departure by 10.00 at the latest. In case of missing/deficient final cleaning by the tenant, we are entitled to charge a subsequent cleaning.

Contract status is Vrsi, Croatia, April 2022